The update on yesterday's Fitbit Fail situation is that there's good news and bad news. The bad news is that my Fitbit One is indeed dead. The good news is that since I only bought it in mid-January, it's under warranty and they're going to send me a new one.
The even better news is that I didn't have to pull teeth to make this happen. I had a very short online chat with a customer service rep who had me try to sync my device after I explained to her what happened. The sync wouldn't work.
And... that was it. I got an email asking for my shipping address and a screenshot of my order details from Amazon. A new Fitbit One should be on its way to me shortly, and it doesn't even seem like they're going to make me go through the annoying task of sending the defunct one bad, which I LOVE.
I asked the rep if there was a known issue with One's flaking out after only a few months, but she said there wasn't, so I'm going to cross my fingers that the new one isn't a dud.
In the meantime, I'm still feeling uneasy without anything tracking my steps. And I don't like touching my waist and not being able to feel my little fitness friend right there by my side. This must be how Tom Hanks felt when he lost Wilson.
Yep. It's exactly like that.